Shipping policy

At Fresco Art Furniture, we are committed to ensuring that your handcrafted furniture reaches you in perfect condition and on time. This detailed shipping policy outlines everything you need to know about how we handle shipping.

1. Order Processing Time

Stock Items: Orders for ready-made furniture are processed within 3–5 business days.
Custom Orders: Custom furniture typically requires 4–6 weeks for crafting, depending on the complexity of the design.
Holidays and Peak Periods: Processing times may be slightly extended during holidays or promotional sales.

2. Shipping Timeline

Once your order is processed, shipping within India typically takes 7–10 business days, depending on your location.
Delivery timelines for rural or remote areas may vary.

3. Shipping Costs

Shipping charges are calculated based on the size, weight, and destination of your furniture. These charges will be displayed at checkout.
Free Shipping: We offer free shipping on orders above 2000 USD worldwide..

4. Packaging

Each piece of furniture is carefully packaged using high-quality materials to prevent damage during transit. Large items are securely wrapped with protective layers and placed in custom-fit crates.

5. Tracking Your Order

Once your order is shipped, we will send you a confirmation email with a tracking number.
You can use this number to monitor your shipment through the courier’s website.

6. Delivery Options

Standard Delivery: Delivered to your doorstep within the standard shipping timeline.
White-Glove Service: For an additional fee, we offer white-glove delivery, which includes furniture assembly and placement in your home.

7. International Shipping

Currently, we ship only within India. For international shipping inquiries, please contact our support team at sumerianfurniture@gmail.com.
International customers are responsible for customs duties, taxes, and import fees, if applicable.

8. Delivery Issues

Missed Deliveries: If a delivery attempt is missed, the courier will schedule another attempt. Additional fees may apply for repeated failed delivery attempts.
Incorrect Address: Please double-check your shipping details at checkout. We cannot be held responsible for delays caused by incorrect or incomplete addresses.

9. Damages During Transit

If your furniture arrives damaged, please inspect the shipment immediately.
Report damages within 48 hours by emailing us at sumerianfurniture@gmail.com with photographs and a detailed description of the issue.
We will either repair, replace, or refund the damaged item, depending on the severity of the issue.

10. Exceptions and Exclusions

Shipping timelines may be affected by natural disasters, strikes, or other unforeseen circumstances.
Oversized items or orders requiring special handling may incur additional shipping fees and delivery time.

11. Contact Us

If you have any questions about your shipment, our team is here to help.

Email: sumerianfurniture@gmail.com
Phone :